Terms

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Payment

When you have finalised your order we will be in contact to confirm arrangements. We have various options for payment, including paypal, direct bank transfer and will soon be accepting onine credit cards.  You do not need to have a Paypal account to use Paypal Checkout and payment can be made with a credit / debit card. 

When you have completed your order we will contact you to confirm arrangements.     


All prices are in GBP.  For international orders we use xe.com for international currency conversions.  We will send details of the final amount in your local currency once your order is placed.

Reserve An Item / Layby/Layaway

We offer a layby/layaway payment plan for most items over £500. We need a 20% deposit to secure the item – you then have 60 days to pay the balance. If goods purchased using this facility are later returned or you change your mind, a 10% administration fee applies to cover our costs for re-listing and re-marketing the item. 


Please contact us if you need more information on our layby/layaway plan.    


Please note, the item will not be dispatched to you until the balance is paid in full.

Shipping & Delivery

All items bought on the Alladins Cave website are shipped at our risk. After full payment has been received, we aim to ship your item within 24 hours. Full tracking details will be emailed to you as soon as the item is ready for dispatch. Local duties may apply for international orders.  


We do not charge for Domestic (UK) deliveries or international orders. Domestic dispatch is via Royal Mail Special Next Day Delivery.


Depending on the value of the item, international shipping is either via Royal Mail International, Tracked and Signed, or via DHL.  Royal Mail parcels usually take 5-10 days to arrive at most international destinations; DHL parcels usually arrive within 3 – 5 days.    

Privacy

We respect your personal privacy.  Aside from giving your address details to the shipping company, we will never give your details or address to any third party.  


All transactions on www.alladins-cave.co.uk are strictly confidential.  We do not store any financial or credit card details.    

Disclaimer

Some jewellery settings prohibit comprehensive determination of gem quality and carat weight. To avoid damaging old, and sometimes delicate, items by removing a gemstone, we will give approximate information.  In such circumstances, descriptions must be considered an estimate and/or an opinion developed following thorough investigation.  Unless otherwise stated, all coloured gemstones and pearls must be assumed to have been subjected to a relatively stable and possibly undetectable colour or clarity enhancement.  


All of our white diamonds are natural and untreated. Coloured diamonds must be considered as treated unless a certificate is provided verifying they are natural diamonds.


Dating jewellery is an inexact science.  To the best of our ability, using our knowledge and experience of antiques, we can give a close approximation of the date when an item was manufactured. Our method includes studying the materials used, how the item was made, hallmarks, signatures and the overall style.  


All descriptions are made in good faith, but the information provided does not form a warranty or guarantee. Although we do our utmost to ensure good and reliable information, any reliance you place on the information provided is strictly at your own risk. 


With the best will in the world, we cannot remove sold items from the site immediately. If a second order is placed for a sold item we will notify you as soon as possible and make sure that the second order is cancelled and all is put right. 


In no event will we be liable for any loss or damage including (without limitation) indirect or consequential loss or damage. We are also not responsible for any loss or damage which may arise from loss of data - or for loss of profit which may arise directly from, or in connection with, the use of this website.